Privacy Policy for Sunclub Casino

Effective Date: 1 March 2026

Welcome to Sunclub Casino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sunclubcasino.com and use our services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Data Controller

The data controller responsible for your personal data is:

Sunclub Casino Ltd.
Registered Address: 123 Casino Street, London, UK, SW1A 1AA
Email: [email protected]
Phone: +44 20 7946 0123

2. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, phone number.
Account Data: username, password, account preferences.
Financial Data: payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We collect your personal data through:

Direct interactions: when you register an account, place bets, make deposits or withdrawals, or contact customer support.
Automated technologies or interactions: as you interact with our website, we may automatically collect technical data via cookies and similar technologies.
Third parties or publicly available sources: such as identity verification services, fraud prevention agencies, and marketing partners.

4. Use of Your Information

We use your personal data for the following purposes:

To provide and manage your account and services.
To process your transactions and payments.
To verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and age verification.
To prevent fraud and ensure the security of our services.
To improve and personalise your experience on our website.
To communicate with you, including sending updates, promotional offers, and customer support.
To comply with legal obligations and enforce our terms and conditions.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: to provide you with the services you have requested.
Compliance with a legal obligation: to meet regulatory requirements applicable to gambling operators in the UK.
Legitimate interests: to operate and improve our business, prevent fraud, and ensure security, provided your rights do not override these interests.
Consent: where you have given your explicit consent, such as for marketing communications.

6. Sharing Your Information

We may share your personal data with:

Regulatory authorities and law enforcement agencies as required by law.
Payment processors and financial institutions to facilitate transactions.
Third-party service providers who assist us in operating our website and services, such as IT, customer support, and marketing providers.
Affiliated companies within the Sunclub group.
Fraud prevention and credit reference agencies.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

7. International Transfers

Your information may be transferred to, and stored at, destinations outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

8. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

10. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

The right to access your personal data.
The right to correct inaccurate or incomplete data.
The right to erasure of your data in certain circumstances.
The right to restrict processing.
The right to data portability.
The right to object to processing.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

To exercise any of these rights, please contact us at [email protected].

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse usage, and provide personalised content and advertising. For detailed information, please visit our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The updated policy will be effective immediately upon posting.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:

Sunclub Casino Ltd.
Email: [email protected]
Phone: +44 20 7946 0123
Address: 123 Casino Street, London, UK, SW1A 1AA